I was delighted to repeat my Panama talk to the lovely Chilean customers of global bakery ingredients company, Puratos. Puratos is one of the largest companies you probably haven’t heard of, unless you’re in the business of buying bakery, patisserie or chocolate-making ingredients by the truck-full. At € 3.6 bn turnover, they’re bigger than Burberry. […]

The European Retail Forum is always one of my favourite stages of the year — a room full of people who are genuinely grappling with the future, not just attending a conference. This year’s conversation was unusually honest.